Last Revised: JUNE 19, 2025
Welcome to MOSA ICE INC. (“MOSA ICE,” “we,” “us,” “our”). Your privacy is a cornerstone of the trust you place in us when you use our website, mobile applications, and related skill-based gaming services (collectively, the “Service”). This Privacy Commitment document explains our practices regarding the collection, use, and disclosure of your information.
By creating an account or using our Service, you acknowledge and agree to the practices described in this policy. This document is an integral part of our User Agreement and Conditions of Service.
1. Understanding the Information We Gather
To provide a seamless, fair, and engaging gaming experience, we need to collect certain information. We gather this data in a few different ways:
Information You Directly Provide to Us: When you register for an account, update your profile, enter a competition, or contact our support team, you voluntarily give us information. This may include:
Account and Identity Information: Your name, email address, date of birth (for age verification), and a chosen username and password.
Transactional Information: When you deposit funds or enter a paid competition, we collect information necessary to process the transaction, although sensitive payment details (like full credit card numbers) are handled directly by our secure third-party payment processors.
Correspondence Information: Any information you provide when you communicate with us, such as through our support email, including the nature of your inquiry and its resolution.
Tax and Verification Information: In the event you win a prize, we may be required by law to collect additional information, such as your physical address and Social Security Number (SSN) or other tax identification number, for tax reporting purposes.
Information Gathered Through Your Use of Our Service: As you interact with our Service, we automatically collect technical and gameplay data to ensure functionality and fair play. This includes:
Technical Data: Your IP address, device type, operating system, browser type and version, time zone setting, and other identifiers.
Gameplay and Usage Data: Information about your activity, such as the games you play, your scores, your win/loss record, your opponents, the duration of your sessions, and your interactions with leaderboards and other service features. This is critical for determining game outcomes and preventing fraud.
Our Use of Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to operate and enhance the Service. These are small data files stored on your device. We use them to:
Keep you logged in during a session.
Remember your preferences and settings.
Analyze how our Service is used to help us improve it.
Assist with our security and fraud-detection measures.
You can control cookies through your browser settings, but please be aware that disabling them may impact the functionality of the Service.
2. How We Utilize Your Information
We believe in purposeful data use. We use the information we collect to power your experience and operate our business effectively. Here’s how:
To Operate and Maintain the Service: This is our primary use. We use your data to create and secure your account, process your entry fees, run competitions, determine and pay out winnings, and display gameplay histories and leaderboards.
To Enhance and Personalize Your Experience: We analyze usage patterns to understand what features and games are popular, which helps us to improve existing offerings and develop new ones.
For Communication and Support: We use your contact information to respond to your support requests, send you important service-related announcements (e.g., updates to our terms, security alerts), and, with your consent, send you marketing communications about new games or promotions.
For Safety, Security, and Legal Compliance: This is crucial for a skill-based gaming platform. We use your information to:
Verify your identity and eligibility to participate.
Monitor for and prevent fraudulent activity, cheating, or other violations of our User Agreement.
Comply with legal and regulatory obligations, including tax laws and reporting requirements.
Resolve disputes and enforce our agreements.
3. Our Principles on Data Sharing and Disclosure
Your trust is paramount. We do not sell your personal information in the traditional sense. We only share it under the following limited circumstances:
With Service Providers and Partners: We work with third-party companies that help us operate our Service, such as cloud hosting providers, payment processors, data analytics companies, and customer support tool providers. These partners are contractually obligated to safeguard your data and are prohibited from using it for any purpose other than providing services to MOSA ICE.
Publicly Shared Information: Certain information is public by nature. Your username, profile picture (if you upload one), game scores, and position on leaderboards will be visible to other users of the Service. Please do not use a username that reveals your real name if you wish to remain anonymous to other players.
For Legal Obligations and Safety: We may disclose your information if we believe in good faith that it is necessary to: (a) comply with a legal obligation, such as a subpoena or court order; (b) protect the safety and security of our users or the public; (c) prevent or address fraud or technical issues; or (d) protect the rights and property of MOSA ICE.
In the Event of a Business Transition: If MOSA ICE is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any such change in ownership or control of your personal information.
4. Your Rights and Choices Regarding Your Information
We empower you to have control over your personal data.
Accessing and Correcting Your Profile: You can review and update most of your account information at any time by logging in and visiting your account settings page.
Marketing Communications: You can opt-out of receiving promotional emails from us by clicking the "unsubscribe" link in any of those emails. We may still send you non-promotional, service-related communications.
Account Deletion: If you wish to close your account and request the deletion of your personal data, please contact us at [email protected]. Please note that we may be required to retain certain information for legal, tax, or security purposes.
Your California Privacy Rights: If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we have collected about you, the right to request deletion of your personal information, and the right to opt-out of the "sale" or "sharing" of your information. To exercise these rights, please contact us.
5. Our Commitment to Data Security
We implement a combination of technical, administrative, and physical security measures designed to protect your information from unauthorized access, use, or disclosure. These include data encryption, firewalls, and secure access controls. However, no internet-based service can be 100% secure, so we cannot guarantee absolute security.
6. Our Policy Toward Children
The Service is not intended for or directed at individuals under the age of eighteen (18). We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
7. Evolution of This Policy
We may update this Privacy Commitment from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by posting the revised policy on our website and updating the "Last Revised" date. Your continued use of the Service after such changes constitutes your acceptance of the new policy.
8. How to Reach Us
If you have any questions, concerns, or requests regarding this Privacy Commitment or your personal information, please do not hesitate to contact us.
MOSA ICE INC.
1401 21ST STREET STE R
SACRAMENTO, CA 95811
Email: [email protected]